Frequently Asked Questions

Where is Brookvale Mini Storage located?
Brookvale Mini Storage is located at 10436 Mary Ball Rd, Lancaster, VA 22503. We are on Mary Ball Rd, just about three miles from Walmart, headed to Lancaster Court House, and about three miles from Lancaster Court House headed to Kilmarnock.
What are the office hours?
The office is open:
Monday, Tuesday, Thursday, and Friday 9 AM to 5 PM
Saturday 9 AM to 1 PM
Wednesdays and Sundays closed

Holiday Office Hours?
Closed July 3 - 5, 2021
Closed Nov. 25 - 26, 2021
Closed Dec 23 - 26, 2021
When can I access my storage unit?
Access your temperature-control unit 8 AM to 6 PM daily.
Access your regular units from sunup to sundown.
Am I required to store long-term?
We offer flexible month-to-month leases—store with us for a few months or years.

How do I pay my storage bill?
Make your monthly storage payment online using a credit card or call the office. Or, if you wish, you can mail us a check or money order.

What security features do you offer?
Our facility is being monitored 24-hours a day using our video cameras.

Do you offer temperature-controlled storage units?
We offer affordable and secure temperature-controlled storage units, ideal if you intend to store environmentally sensitive items short or long term. These units are perfect for family heirlooms, furniture, and other items that may be susceptible to damage due to intense temperatures change.

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